Terms of Service

Last updated: 19 June 2026

Welcome to EMORA. These Terms of Service ("Terms") govern your use of the EMORA app and related services ("EMORA", "Service"). By creating an account or using EMORA, you agree to these Terms. Please read them carefully.

Not medical or emergency care. EMORA is a supportive wellbeing companion for general emotional support and reflection. It does not provide medical, psychological, or therapeutic advice, diagnosis, or treatment, and is not a substitute for a qualified professional. If you are experiencing a crisis or emergency, contact your local emergency services or a crisis helpline immediately.

1. Eligibility

You must be at least 18 years old to use EMORA. By using the Service, you confirm that you meet this requirement and that the information you provide is accurate.

2. Your account

You're responsible for activity under your account and for keeping your sign-in secure. You may delete your account at any time from within the app.

3. Acceptable use

Use EMORA only for your own personal, lawful wellbeing purposes.
Don't misuse, reverse-engineer, scrape, or attempt to disrupt the Service.
Don't rely on EMORA for medical, legal, financial, or emergency decisions.

4. AI-generated content

EMORA's voice and text responses, insights, and reflections are generated by automated AI systems. They may be inaccurate, incomplete, or not suited to your situation. Use your own judgment and consult appropriate professionals for important decisions.

5. Credits, subscriptions & payments

Free chat. Text chat with EMORA is free.
Credits. Voice conversations consume credits. You can purchase credit packs (consumable in-app products); credits never expire and are non-refundable except where required by law.
Subscription. Premium is an auto-renewing subscription that includes a monthly credit allotment. It renews automatically until cancelled; manage or cancel it in your App Store / Google Play account settings.
Billing. All purchases are processed by Apple or Google under their terms. Prices may vary by region and may change with notice.

6. Your content

You retain ownership of the content you create (your messages, journals, and reflections). You grant EMORA a limited licence to process this content solely to operate and improve the Service for you, as described in our Privacy Policy.

7. Intellectual property

EMORA, its name, design, and software are owned by us and protected by law. These Terms don't grant you any rights to our trademarks or branding.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. We don't warrant that EMORA will be uninterrupted, error-free, or that its content will be accurate or suitable for your needs.

9. Limitation of liability

To the maximum extent permitted by law, EMORA and its team will not be liable for any indirect, incidental, special, or consequential damages, or for any decisions made in reliance on the Service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

10. Changes & termination

We may update the Service or these Terms. If changes are material, we'll notify you in-app. We may suspend or terminate access if you violate these Terms. You may stop using EMORA and delete your account at any time.

11. Governing law

These Terms are governed by the laws of the jurisdiction in which EMORA's operating entity is established, without regard to conflict-of-law rules.

12. Contact

Questions about these Terms: support@emora.app.

This is a starter template to support your launch. Please have a qualified lawyer review and adapt it for your legal entity, jurisdiction, and exact offering before publishing.